Your First Visit

Welcome to the Perth Oral Medicine and Dental Sleep Centre!

We understand that the principal purpose of your visit to Perth Oral Medicine and Dental Sleep Centre is to promptly establish the diagnosis for your condition and formulate an individualised treatment plan. While a referral from your medical, dental or allied health practitioner is useful; a referral is not essential.

New patient forms

All new patients and those who have not attended the practice in the recent past, must complete a new patient history form. You will be advised on which form to complete based on the reason for your visit. We encourage you to complete your form on this website and submit it electronically. Alternatively, you may download the form, complete and email it to us.

If you have not had the opportunity to complete the form prior to your appointment, please arrive at least 20 minutes prior to your scheduled appointment time. Also, please bring to your appointment any other relevant information such as previous consultation, imaging, biopsy, and sleep study reports and oral appliances.

Your consultation appointment

At your first consultation, your Specialist and their team will complete a comprehensive history and examination. This includes a complete review of your medical and dental history, previous imaging, intraoral photos and study models (if necessary).  Following this examination, your specialist will discuss the findings with you and develop a treatment plan that you are comfortable. Based on your needs, subsequent appointments will be scheduled.

Payment

We require full payment at the end of the consultation by cash, cheque, Eftpos or credit card (Visa, Mastercard and American Express).  If you would like to finance your dental expenses, we are able to facilitate this with our partners at Zip|Money. Health Care Card Holders, Pension Card Holders and children under the age of 16 attract a 10% courtesy reduction on our fees.  Consultations related to an Insurance Commission of Western Australia (ICWA) or Worker’s Compensation claim require the initial consultation to be settled on the day.

Private Health Insurance

Unlike medical services, Medicare does not provide a rebate for most dental services. Our consultations only attract a rebate from Private Health Insurance.  We will provide you with an itemised account to provide to your Insurer to claim as we do not have HICAPS. The extent of your cover depends on the type of policy you have selected, so we are unable to advise on the rebate that you will receive. We recommend that you contact your Private Health Insurance Fund prior to your appointment to determine your level of cover.

Are we a “preferred provider”?

For our private patients, we are often asked if we are a “preferred provider” for any Private Health Insurance Fund. Unfortunately, being a “preferred provider” requires contractually committing to a specific Private Health Insurance Fund and working to a fee schedule and any associated constraints determined by that Fund. We believe the fee schedule limits the time, care and services available to the patient, and may pre-determine the quality and type of materials used. At the Perth Oral Medicine and Dental Sleep Centre, we tailor your treatment and care to your needs to ensure uncompromised service.

Can’t keep your appointment?

We are a busy practice with a waiting list. In order to be considerate of your fellow patients, we request that you make every effort to keep your appointment.   When you book your appointment, you are holding a space that is no longer available to our other patients that also need care. In addition, missing an appointment disrupts proper sequencing of your care and delays completion of your treatment.  However, if you need to reschedule your appointment, please call us at least 48 hours prior to your visit to avoid missed appointment charges.

We look forward to welcoming you to our practice!

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